Excel Pest Services Pest Control Reviews | Florida & NJ
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Pest Control Reviews: Our brand isn’t what we say about ourselves. It’s what our customers say about us.

“I definitely recommend this company as they are fast and attentive.”
- Customer, Shrewsbury, NJ

Teaneck, NJ
Excel Pest Services
4.8
Based on 298 reviews
powered by Google
Wendy Wither
Wendy Wither
13:34 21 Jul 21
My company has been using Excel Pest Services for over a year now and we are happy with the services provided. Juan... Ocasio is our regular technician and he is very professional, friendly, helpful and communicative. If for any reason we have to reschedule our standard appointments the office is very quick to accommodate us. I'm sure we will seek out their services on future projects.read more
Erika S
Erika S
16:01 09 Jun 21
Called after catching a mouse in the house. They responded next day and we haven't seen a sign of any mice since... (nearly 2 years). They come out quarterly to check and to spray the exterior base of the house to protect against most bugs. While there they will also answer questions and address any issues as they see them. I took off a star because information is difficult to find on what they can do, what is covered by each level of protection plan, and how much everything costs. The only way I could find to get that information is to have a sales tech come out to look at your house. The obfuscation of information makes it difficult to trust that you aren't being overcharged.read more
Prachi Patel
Prachi Patel
13:36 04 Jun 21
Great service, we had squirrels in our walls. We reached out to Excel after a squirrel managed to make it's way inside... our home. Evan came, assessed our home both inside and outside. Had Charles (I believe that was his name) come out and make a one way tunnel. We heard the squirrels for about a week after that. And about a week later, nothing. We called Excel back, Charles came to seal the hole. And we have not heard anything since. They could have easily charged us for multiple tunnels / holes if they wanted to but they really did the job in one visit, one tunnel. I was really nervous to call pest control because these things add up and we didn't know if the problem could really be solved but I was happily surprised by their services. Also they are open on Saturdays which also is not the case with many of these services.read more
alison
alison
01:43 26 May 21
Kenny from the Teaneck office was awesome. He responded quickly , was professional and made sure the appointment was... set up in a timely fashion. The gentlemen who came to my home were fantastic as well ! Will highly recommend to whom ever needs any services ! Thank you again !read more
Alexander Rivera
Alexander Rivera
21:49 13 May 21
Excel is above the rest, Shane the technician is a true professional. We had a fire next door, it brought on an... infestation into both homes. Shane was able to help us sleep better at night because of his thorough inspection, work and dedication. Thanks to all at Excel.read more
Mario Rosenthal
Mario Rosenthal
21:25 07 May 21
Thank you for your service. Your representative Juan is super helpful and always making sure that we don't have further... issues or questions.read more
Cristina F
Cristina F
21:20 07 May 21
Amazing service from Juan! - I always recommend Excel Services to other businesses in the area! We have been so happy... with the service and appreciate how professional Juan always is. Thank you so so much!read more
rana banerjee
rana banerjee
20:20 06 Apr 21
Ryan from the Orange county office is really helpful. He helped us by removing a garden snake ....Ryan had been be very... diligent with his workread more
Gail Logan
Gail Logan
17:56 02 Apr 21
Ryan is very pleasant and easy to work with.He is knowledgeable and makes good suggestion to help to avoid future... issues.read more
Chris Keenan
Chris Keenan
14:45 31 Mar 21
Junior was on time, professional, and courteous. We appreciate his thoroughness in making sure our home doesn't get... invaded by creepy crawlies as we head into spring. Thank you!read more
michele marra
michele marra
19:11 25 Mar 21
Very friendly, quick and efficient from inception to completion. Cost effective
Steven & Yuling Shao
Steven & Yuling Shao
17:16 20 Mar 21
We are very pleased with the service so far. We have started with Excel residential package two weeks ago. Ryan... Oshaughnessy is our technician and he has been very professional and friendly. He always follows up and checks on the property as scheduled. Thank you!read more
Eris Smith
Eris Smith
19:48 01 Mar 21
Ryan was very professional, knowledgeable and patient. He was excellent. It was a pleasure.
Kevin Cadena
Kevin Cadena
15:24 26 Jan 21
I called excel with a rat problem, they sent Rodney out right away. He was very professional, attentive, and responsive... to all my needs. He was very concerned about my young kids and made sure he laid traps out that were out of harms way. I loved that he really cared about there safety. After he came, there was results right away. No activity, I was able to sleep better knowing the problem was fading. He also kept his word and followed up with an additional visit a few days later. It’s hard to find good people that care about there job now a days! Thank you Excel and a big thank you to Rodney!read more
Daishia Hunt
Daishia Hunt
04:31 02 Dec 20
I have been a customer of Excel for the last 4 years. I'm not thrilled with the level of service however the technician... that serviced our home yesterday was absolutely great. Earl was thorough and very personable. He took his time and made sure everything was done properly , he didn't rush through like other techs had done in the past. Earl seemed to be very knowledgeable and seemed to take pride in his work. Excel could be better as a company but they did a good job by hiring Earl.read more
Jaclyn
Jaclyn
15:53 19 Nov 20
I have been using Excel Pest Control for over two years for a few different issues. Different service men have come in... but when it comes to service and knowledge Juan (#48) is truly the best. He is now our go to man and is requested for every service visit. He puts our mind at ease that the problem will (and has) been solved.read more
Eric Vigna
Eric Vigna
15:57 17 Nov 20
Been using Excel for about a year now and they certainly have done a better job at my business than any other Pest... control company in the area. Chris A. has been our technician since day 1 and we could not be any happier. Have not seen any bugs or had any issues since Excel began servicing our building. You guys are great, keep it up!read more
elie paul
elie paul
16:04 11 Nov 20
We've been using Excel since the start of 2020. First they helped us get rid of a bird nest issue we had and put block... in tunnels on our property so squirrels couldn't get back in. Although no company is perfect, every concern that we've had they have addressed it and have been willing to work through it until we had a satisfactory outcome. We've also serious had issues with mosquitoes in our neighborhood. There mosquito treatment service has worked wonders and we've been able to use our yard more comfortably since they started treating our property monthly. Today a service tech's came by, named was Shawn C. I highly recommend requesting him, very professional!read more
Elena Peshansky
Elena Peshansky
20:58 06 Nov 20
Mike is very knowledgeable. He came on time and explained everything that he was doing. Price is reasonable.
Mohamed Diop
Mohamed Diop
19:11 21 Oct 20
About 1 or 2 months ago I was having mice issues throughout my house residing in Fort Lee. My wife was freaking out so... I immediately called Excel. A technician by the name of Chris came over and I haven’t had any issues since he came by. Chris found a couple entry points on the inside and outside of the home. He also gave me some tips to avoid any rodent issues in the future. I had Excel come by one more time to check the traps Chris had set out and everything was clear. Thank you Chris and thank you Excel!!!read more
Jeremy Saez
Jeremy Saez
23:51 02 Oct 20
3 weeks ago I was having reoccurring Issues with cockroaches in my residence in Teaneck nj. A young man named Chris... assured me he would take care of the issue and indeed he did. I haven’t had any problems since and would highly recommend him. Thank you excel you guys are the best.read more
Mariah Tarabocchia
Mariah Tarabocchia
17:08 02 Oct 20
Called Excel the morning after a rough night of listening to animals crawling around and gnawing in our walls. Mike... came for an inspection that same morning and we were able to schedule an appointment to take care of it the next day. Mike helped us answer A LOT of questions and made us feel comfortable about the situation. He was thorough in the inspection and also in placing bait stations and traps. He was professional and honest, didn’t feel like he was going to rip us off at all. The quality of service is fantastic. Highly recommend!read more
Simone Harper-Register
Simone Harper-Register
01:04 12 Sep 20
I have worked with Kenny twice within 6 months on 2 seperate issues. Both times he was so Professional, responsive,... knowledgeable and friendly. He has always answered the call and have been able to adjust and prioritize based on the customers needs. Awesome service and experience with Excel Pests. I will use them again especially with service reps like Kenny. Thank you Kenny!!read more
Sihoon Chung
Sihoon Chung
14:05 08 Sep 20
Horrible service and it’s all about trying to make money with these big companies. Don’t even know if they are doing... anything. Stick to the smaller more honest companies!!!!read more
Gwendolyn De Bose
Gwendolyn De Bose
14:21 21 Aug 20
Would like to thank Sean #03 for his professional service yesterday he listened and answered questions and was... extremely helpful I give him 5 stars.read more
Lisa DeVona
Lisa DeVona
18:19 13 Aug 20
My home inspector recommended Excel Pest Services to me. Mike O. came out to inspect a home I am purchasing for... termites. He was so thorough and took the time to explain the entire process to me and the current owners. He was very professional, friendly and helpful! Thank you Mike for making this stressful purchase a little less stressful! I would recommend Excel for anyone looking for honest and reliable pest service professionals.read more
Joshua Inoa
Joshua Inoa
13:25 14 Jul 20
Just had the best experience with Willie aka Will. Since we were unable to have someone in the house during the peak of... covid our monitors had not been checked on. Willie was thorough and explained every step of the way. He also made sure to review any possible entry points and plugged up one that we missed many time before! Kenny and now Willie are my favorite 2 techs!read more
Taijah Santiago
Taijah Santiago
02:47 12 Jul 20
This was my first experience with Excel and I was beyond pleased. Felix was amazing, he did everything quickly and... efficiently. He was extremely careful, polite, and reassuring about fixing my situation. I will definitely be recommending Excel to absolutely everyone I know!read more
dawn vigna
dawn vigna
16:19 09 Jul 20
I’ve been using Excel for the past year now and just wanted to say the Eric is kind, considerate, and very... conscientious. He knows we have pets in the home and he always lets us know when he’ll be spraying and how to avoid issues with our dogs. He’s also careful not to spray near my vegetable garden as I do not want pesticides mixed in my organic veggie gardenread more
RO O
RO O
15:31 09 Jul 20
This is my first experience with Excel and there service. I must say, TOP NOTCH SERVICE. Junior (Service tech) came to... my property and got things done FAST & Efficiently! I was super excited, plus, my wife and I can sleep better knowing there will be no more insects in our home! I would recommend Excel to everyone! THANK YOU JUNIOR! 🥳read more
Matteo Russo
Matteo Russo
02:56 12 Jun 20
We have been a customer for ten years and excel has always come to our rescue with any issues with may have had! Mike O... is very professional and always Makes sure we have no issues with any critters! Thanks for being a great company with a great employees!read more
Lloyd Winkler
Lloyd Winkler
13:17 04 Jun 20
Your company is fortunate to have Justin as a Technicon. He knew every area that needed to be checked inside and... outside. He was very thorough, knowledgeable and courteous. I would like to request that he be our service person for all future visits.read more
Lee Ehudin
Lee Ehudin
13:35 01 Jun 20
Aside from my regular seasonal service any time I have had to call with a problem they schedule me quickly and arrive... on time. The technicians are personable and professional and take the time to answer any questions I have. I would recommend Excel to anyone looking for a reliable partner to help maintain their home.read more
Mikey McMahon
Mikey McMahon
04:21 25 May 20
Eric is AMAZING!!! He is thorough, polite, professional, on time, and always gets the job done. I am giving him and... Excel 10 stars instead of 5.Marlena McMahonread more
Denise Downey
Denise Downey
15:24 25 Apr 20
I was very pleased with Juan Ocasio from Excel who came to assess an animal control issue in my backyard. Juan was... professional, knowledgeable and very willing to work toward resolving my problem. Thank you Juan.read more
Bibi Aziz
Bibi Aziz
16:07 14 Mar 20
Kevin Williams has been wonderful in assisting my house to get rid of our pest issues. He’s reliable, friendly, and... goes above and beyond. Thanks for all your help Kevin you are great! And thanks Excel for keeping us (your customers) satisfied.read more
Miranda Gjini
Miranda Gjini
20:17 06 Mar 20
We love working with Eduardo (#41). He's very knowledgeable and professional. The customer service team at Excel is... also very good. Whenever we had an emergency, they were able to help us out. Clean work and trustworthy.read more
Janie Davin
Janie Davin
17:12 28 Feb 20
Eduardo is the best. He and the company are very accommodating to my needs. They are very efficient. Thanks for... keeping the pests awayread more
Jennesis Delgado
Jennesis Delgado
15:11 05 Feb 20
WOW! Marvelous! I'm very happy with the service that my landlord has provided with choosing Excel as our pest control... company. I had an awful rodent issue earlier in the fall, I was fairly new to the location, did not know what to expect ; I met with tech #41 Mr. Genis , he was very helpful with tips on how to prevent this from happening again. He helped with sealing any holes that were gaining them access. Would love to have him here again, as I no longer have this problem, I greatly appreciated his work and knowledge! Great job Excel! I will be recommending your company & technician to family & friends!read more
Afi Green
Afi Green
14:23 01 Feb 20
Our Technician 41 Eduardo Genis , is great. He is always Punctual and he very knowledgeable . When he get to our... facility he makes that he goes over everything that he has done. and gives advice on how to maintain the best control possible for our 8000 sq ft facility.read more
Sean Ryan
Sean Ryan
03:33 27 Dec 19
Amazing company !! I hired them in the summer for routine visits. The first visit was great but 2nd visit for my... quartet visit was amazing! Evan came and was so thorough. He took his time and even explained the minor “issues” he saw. I would recommend him to anyone looking for a pest guy or exterminator. I’ll be requesting Evan for my next visit in the spring.read more
Levi Goldberg
Levi Goldberg
23:13 11 Dec 19
hello, my girlfriend was very happy with the service that your technician Eric did today, He replaced and added new... bait to all the stations in my home. also he was able to pinpoint were the rodents where coming in from. very happy with service.read more
Cecelia Sargenti
Cecelia Sargenti
13:37 30 Nov 19
Once again....Amazing and fast service from Kenny and Will. I had an emergency on my Thanksgiving prep day with the... arrival of some sort of wildlife in an old dryer vent. Kenny called me back immediately and was at my home within 20 minutes. After figuring out the best possible game plan....first one bird and then a second flew to freedom! They also went above and beyond and came back the next morning to secure a dryer vent cover for me. Additional note...no birds or humans were harmed during this removal!read more
Next Reviews
Hoboken, NJ
Excel Pest Services
4.7
Based on 78 reviews
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Pamela Reilly
Pamela Reilly
15:38 21 Jul 21
Willie Duda is a pleasure to work with. He shows up on time. He explains everything carefully and answers follow up... texts. He helped me figure out scheduling when I was eager to get going. And he remembers all the different services from Excel which I have used and why. He also had a care for my animals. I am happy to have found a company I can rely on when I see bugs I don't want in my house.read more
Karyn Williams
Karyn Williams
17:14 14 Jul 21
Read reviews and called Excel 2 weeks ago. They responded immediately and setting up an appointment for free... consultation was a breeze. Will Duda came and did a thorough inspection of my entire home inside and out. He is very knowledgeable and professional. There is definitely a peace of mind now that I have found a company committed to excellent service and solving problems. Will has a very systematic and organized way of solving issues. He goes into great detail explaining things and is very patient. I will be using this company for any pest control needed.read more
Margaret Russell
Margaret Russell
13:01 26 May 21
Excel has been extremely prompt in their responsiveness to our issues. Their customer service has been excellent. We... are using them for carpenter bee treatment as well as removal of raccoons under our deck. In particular, dealing with Willie Duda has been excellent. He is a very knowledgeable professional, respectful of our home and responsive to our requests.read more
Kerstin
Kerstin
18:20 21 May 21
I used excel for a treatment of carpenter bees on my deck. From start to finish the experience was very professional... and positive. Laurette gave me an appointment right away once I stated the urgency, and the technician Ryan O. came on time, investigated the situation very meticulously and explained the situation. He answered every question very professionally and treated the area right away. I was very impressed with Ryan and Laurette's performance and would definitely use them again.read more
Kim Snyder
Kim Snyder
18:19 12 May 21
Just started using this company for Carpenter Ants. Ryan Oshayghnessy came inspected the house and laid out my... treatment plan. He is so nice and so knowledgeable, I knew I didn’t need to look any further. I had previously called another big company that just quoted me on the phone (and a MUCH higher rate). Ryan was happy to answer my questions both via phone and text. Very easy to work with. My only complaint, and this will only effect a small group of customers and has nothing to do with Ryan is Excel bough a local company in my town Regent. So I was a little surprised that Excel had shown up when I was expecting Regent. He explained the owner from Regent sold his business because he is retiring and is now just an advisor. They did not tell me that on the phone, nor did they tell Ryan. So I had to ask as I was confused. Other then that, very happy!read more
Gordon Chiu
Gordon Chiu
00:29 05 May 21
The service hasn't removed the ants (yet). The ants has increased after the first treatment but Ryan personally came... back to address it and he applied a gel. Ryan is very thoughtful and considerate that we have little children. This quality is very rare in a pest control company. 5 stars +1 extra star for the sincerity!read more
Abhishek Saksena
Abhishek Saksena
21:16 04 May 21
Excellent service. Excel was recommended to me by my neighbor and I’m very happy thus far. Ryan was incredibly thorough... and went above and beyond to meet my asks for pest control - which is not an easy task!!read more
bayla kallstrom
bayla kallstrom
13:49 21 Apr 21
Best, most comprehensive service—worth the money. I moved to a new place and began experiencing bug issues in the... kitchen. Excel is prompt, thorough and come as often as needed. (The contract says 6/year, but if there are continual or reappearance issues at any time they return. Totally solved the problem. My service person was Willie- Highly recommend!read more
Phil Papa
Phil Papa
19:49 19 Apr 21
Our mice problem was not a big problem by any stretch, but it gave us the creeps, nonetheless. Will D. was so... understanding, knowledgeable, and thorough - he really helped set our minds at ease. We felt the problem has been taken care of - and he is on speed dial if we have an issue in the future. Will rocks!read more
Kristen Swetnam
Kristen Swetnam
16:20 02 Apr 21
Ryan, our technician was so professional and knowledgeable. We just switched to Excel and are extremely happy we did!! ... I would highly recommend Excel!read more
Kati Hourihan
Kati Hourihan
15:34 23 Mar 21
Excel was very quick and prompt with our service call! Our excel rep, Ryan, was very knowledgeable and thorough with... our problem. Unlike other companies in the past his honesty and knowledge convinced us they were the right company to use for a service contract. Thanks Ryan and Excel!read more
K Borris
K Borris
17:32 17 Mar 21
We switched to Excel (the Orange NJ office) after not being satisfied with other companies and we are SO GLAD we did.... We use excel for quarterly spraying outside in addition to a rodent issue which they solved for us. Our technician Ryan O. was incredibly helpful, knowledgeable, professional, on-time and always followed up with me. The service I got from Excel surpassed the previous two companies I have used in the past. Ryan brought his supervisor out to ensure the issue was being handled properly. They identified the issue, made a plan and stayed on course until it was completely resolved within a few weeks. GREAT experience.read more
Dee Dee Mack
Dee Dee Mack
12:11 16 Feb 21
Technician Ryan Oshaughnessy was punctual, professional, and very knowledgeable. He took his time explaining the... problem and what needed to be done to fix it. Even made himself available to answer questions after the job was completed. He was a pleasure to work with.read more
SUZANNE CIARLANDINI
SUZANNE CIARLANDINI
17:29 13 Feb 21
Mike Yannuzzi came to our home and was very thorough, friendly and was more than happy to answer any questions my... husband and I had. Their contracts were very reasonable and we are happy in our decision for having them service our home and backyard.read more
John Rotundo
John Rotundo
18:16 28 Jan 21
These guys were great. They set up an appointment very quickly. Technician showed up on time, was super professional,... and solved the problem. Highly recommend.read more
Wally Dammann
Wally Dammann
12:54 24 Aug 20
Earl did a great job explaining the process of removing the mice problem we were experiencing in our neighborhood and... took additional steps to fill spots were the mice were entering our home, much appreciated.read more
Ramon Rodriguez
Ramon Rodriguez
21:34 22 Aug 20
Kevin Williams came to our building and he we was very professional and provided great customer service. He took his... time to inspect the area and provided the correct treatment for the issues we had. We recommend requesting Kevin for future jobs.read more
Yova Nicasio
Yova Nicasio
19:55 20 Aug 20
Mike and Mike came to my house to address spiders and ants! They were friendly and great! I’m extremely happy with... the services they provide. This was our second visit. The first visit was amazing. At that time I was dealing with bees in my backyard. Excel is the BEST! They not only addressed the bees, they got rid of them, was honest about the process, and what to look out for. They were mindful that I have pets and a small child around. I would recommend Excel everyday of the week.read more
Nyomie Nieves
Nyomie Nieves
22:00 09 Jul 20
Excel Technician Kevin Williams is so great to us. He did not seemed rushed, and he listened to our issues with the... current pests that were in our house. He took his time in getting all the areas that I was seeing activity. Very kind and professional, now I can sleep well at night!read more
Beth Duelly
Beth Duelly
20:08 26 Jun 20
Excel technician Eduardo just came by the house due to mouse problem. I was very impressed with his professionalism and... attention to detail. He pointed out all possible entry points for mice for placment of steel wool and assembled and placed glue traps that will not be dangerous for my cat. Thank you, Eduardo and Excel!read more
monique craig
monique craig
13:51 10 Mar 20
Victor OK yes this company is affective Victor which is very good he found holes he went over and beyond did a very... good job I’m very please With this company I’m recommend this companyread more
Hayley Pollack
Hayley Pollack
14:11 22 Feb 20
I had the best experience today with Excel pest. I called this morning upon hearing a mouse stuck in my ceiling. They... were completely booked and made room in their busy schedule to come out same day. Mike L (technician #39) promptly came and took a look in my ceiling for me. He removed the pests and provided me with excellent customer service. He removed the problem, and gave me solutions to tell my apartment so I don’t continue to have this problem in the future. I highly recommend using excel.read more
Amarilis Colon
Amarilis Colon
17:18 12 Feb 20
Last week technician Michael O had serviced our unit because we had an issue with roaches and he left us a note stating... everything he did to help us feel secure about our issue. He went above and beyond by leaving a note for us, very satisfied would recommend.read more
Parker Imperial
Parker Imperial
15:40 12 Feb 20
Our company has been using Excel since last summer, and we are so pleased with our technician, Michael O. He is... extremely customer service oriented and extremely informative any time we have questions or concerns.read more
angelina la rita
angelina la rita
21:39 11 Feb 20
Today I had a window from 1 to 5 there was a change in plans and I had to pick up my daughter from school, the... receptionist worked it out with Michael technician # 39 so that he would come after I got back. I’m very grateful to the both of them. (No one wants to deal with mice longer than they have to.)Not only were they very accommodating Michael was helpful with helping me understand the ways of mice and how to keep my dog safe during this unpleasant process. Thank goodness for good customer service and communication skills.read more
odette tawadrous
odette tawadrous
15:16 07 Feb 20
Very excellent service spend time to find the issue .
Zvika Badalov
Zvika Badalov
17:16 28 Sep 19
Terrible experience, horrible Customer Service. Michelle was rude and purposely declined to resolve our issue. Zero... communication. Waiting for a technician to come, arrived at my house then told me he was pulled back. 2nd technician arrived without notification and failed to perform the service they were asked to perform.read more
Leo Cabrera
Leo Cabrera
18:19 28 Aug 19
Tech 39 - Michael was probably best pest control visit I had in 3 yrs, he covered everything that needs to be covered... when it comes to pest control. Very patient and knowledgeable. Thumbs up!read more
Kelly Guaman
Kelly Guaman
15:54 07 Mar 19
I want to take the time to speak on behalf of employee #33 Joseph. He helped me understand the process of the work... that’s as being done, he also helped translate in Spanish some things for me to explain to my parents. He is very professional, knows what he’s doing and made me feel very comfortable in my home. His knowledge and professionalism was amazing.read more
Tito Rodriguez
Tito Rodriguez
02:18 05 Mar 19
When a company Excels to be the best they begin from the bottom up. So here is our experience and it put the same smile... on our face that we were met with from #33. Joseph was the technician who met us with his incredible smile that translates to the same experience you will get from the service he provides. He shows his pride in his work as he made sure that interior and exterior of our home were treated by his expertise. He definitely shows what Excel stands for and what their company mission is.read more
Next Reviews
Shrewsbury, NJ
Excel Pest Services
5.0
Based on 45 reviews
powered by Google
Amy Mazurek
Amy Mazurek
20:12 02 Jun 21
We are so thankful for Excel! The first company we sought out barely tried to help us and Excel, in particular Joe... Ferrante, made sure he did everything he possibly could to resolve our squirrel issue!! We are so appreciative for the dedication, patience and attentiveness Joe provided!Thank you for everything Joe!! And thank you to Charles for braving our steep roof!!! If you have a pest issue of any kind, make sure to use Elite, you’ll be in the best of hands!read more
Candace Lacy
Candace Lacy
21:28 07 May 21
My son saw a rodent at the end of March. Well we called and got the first visit free and signed up for the monthly... service for $240 initial fee and $43 a month. So we set a follow up appt for two weeks later. 2 weeks goes by follow up didnt happen. So I called and the excuse was oh the technician scheduled you on the past month not in April so I laughed and rescheduled. Got another tech to come out a week later to just walk around, and tell us that the follow up was too early to reschedule for the following week. We did. Well its April 28th by now again tech doesn't show up. I call and they say oh your monthly scheduled visit is on May 7th. So I say fine. Well today is May 7th no show again. How the hell are you in business still if you can't get the scheduling right?Edit: Well its 5days later still no money back. You were timely with the response to this review but it still takes 5 whole days for a refund?!?! You said you would have accounting contact me. 5 days later no response. So this is how your business is ran? Can I post half a star?Edit to my Edit: That was super quick to call right after my edit. How can you say we paid for quarterly service and you didn't provide the service. Your technician said that the follow up was too early and for us to reschedule it & he left. Your whole policy cleary says that once we pay for the service we can call anytime for that service if we need it. But you still haven't provided the service.What is the initial fee for if we still have the same problem and you couldn't do the job? Your company literally took my money but couldn't do the job when asked to. You got some nerve to be upset with me when your the thief here.Last edit: Even though it took awhile and a lot of back and forth your company refunded my payment and I very much appreciate it. Thank you for understanding and being honest about the mix up. Even though I'm not continuing my service however; I'm grateful that you tried to help me and when services were less than satisfactory you gave me a refund. I also appreciate a business that can admit mistakes were made and work to rectify them . Thank you.read more
Tracy P
Tracy P
19:42 05 May 21
Everything from calling 800 number to tech arriving was perfection. I've now used them three times and each time they... delivered amazing customer service. Thanks for the GREAT customer service you provideread more
Jeffrey Stuart
Jeffrey Stuart
16:06 05 May 21
Excel provided excellent and quick service to our home recently. Ryan Oshaughnessy was very knowledgeable and walked us... through the different levels of service provided, and we chose one that ultimately was the best fit for our home. I would highly recommend Ryan and Excel's service for all present and future homeowners!read more
Covamii Blakney
Covamii Blakney
16:59 06 Apr 21
Excel has been very professional from the 1st call up to our initial treatment with Evan. He was very excellent in... explain the service perform our 1st treatment and addressing our environmental needs.. Evan listened to our concerns and we also listened to his years of experience on how to handle our situation. Thank you so much for being a people’s person and for making our home close to pest free.read more
E Battelli
E Battelli
20:33 30 Oct 20
5 years with this great company. They are reliable, accommodating and I’m very impressed on how quickly they eliminated... my carpenter bee problem. And for top of the line quality, attention to detail and overall professionalism, request Evan!! Truly the best!!read more
Manuel Arancibia
Manuel Arancibia
14:10 04 Sep 20
Knowledgeable, timely, accommodating of our schedule, and extremely personable. We have small children so they're very... cautious of any applications they do. Haven't had an ant issue since we've subscribed. Highly recommend.read more
Roslyn Young
Roslyn Young
20:13 13 Aug 20
I love the fact that Earl, technician #38, was on time, very friendly and very thorough. He also educated me on a few... things regarding the treatments and what to look for. I would like to have Earl for all future appointments. Thank you, Earl!read more
Dhaval P
Dhaval P
23:59 14 Jun 20
I've been a customer of Excel Termite and Pest services over 2 yrs, only because of one person, Evan, who has been... truly professional, courteous, and the most important factor is he takes time to resolve the issue. Evan has been thourough in his skills, and loves what he does. Evan was able to resolve issues with multiple pests problems over time. Prior to becoming a customer of Excel Services, I had changed multiple pest services and exterminators, only to fix problem temporarily.Evan utilizes his knowledge, skills and time to permanently resolve any pest problems he has faced. Evan is a truly valuable asset to Excel Termite and Pest services.read more
James Parker
James Parker
02:16 08 Feb 20
Joe came out just for a regular quarterly visit and was very pleasant to be around! the other technicians have been... great as wellread more
Justin Christian
Justin Christian
00:45 08 Feb 20
Joe came out today to my house in Waretown. I had a bed bug issue! They came out within hours. Our appointment is all... set up and ready to go! very professional and good prices!read more
josh samels
josh samels
00:11 08 Feb 20
Joe Ferrante came out to my house in Keyport and had my mice issues taking care of right away! thanks again
Howard Mulry
Howard Mulry
14:33 18 Oct 19
I called excel for a rodent issue in toms river a few weeks ago. The issue has been resolved with a few weeks and we... are going to continue on there quarterly program. Joseph F was exceptionalread more
Ian Peters
Ian Peters
14:26 18 Oct 19
Joe Came over to my house today to take care of a squirrel in the attic. We are all set for service tomorrow.... Professional company as well as fast service and professional staffread more
Next Reviews
Deerfield Beach, FL
Excel Pest Services
4.4
Based on 60 reviews
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Gordon Scott
Gordon Scott
18:12 02 Jul 21
Totally thorough. Did complete preventive services. We never have issues with insects. If bees ever return they come... immediately and remove them. Today there was evidence of mice and the tech quickly discovered their entry point so I could fix it. Quarterly service very reasonable and all work is excellent. I always recommend Excel.read more
Maziely Crisostomo
Maziely Crisostomo
15:17 14 Jun 21
I have been using them for the past two years. Great communication and professional staff. We love when John comes to... the house, he is always friendly and take care of any issue that comes up.read more
Gabrielle Iannucci
Gabrielle Iannucci
18:39 14 May 21
For the past year, I’ve been using Andrew from Excel as our pest control technician. He’s always on time and responds... quickly when needed. He’s helped us control cave crickets, spiders and mice in our crawl space. I would highly recommend Excel Pest Control!read more
Barb Edwards
Barb Edwards
11:57 13 May 21
Representative was on time, very well versed in the service offerings, explained everything and was respective of our... property and concern about our kids and dogs. Reception staff is extremely nice and responsive. No hard sell on anythingread more
Pamela Lee
Pamela Lee
14:18 11 May 21
I had the pleasure of having Dave as my sales rep and tech. Before agreeing to work with Excel, Dave remove a dead... rodent we didn’t even realize we had during the quote process. I will be happily referring him to clients of mine moving forward.read more
Ronald Cote
Ronald Cote
16:08 07 May 21
Excell pest services do a great job. Thorough both in and out of our condo building. Technicians are neat and... professional. The board decided to choose Excell after our past exterminator retired. I would have given five stars except for the fact that the technicians are given schedule electronically and the office struggled to input a monthly schedule. That has been our only issue so far. I would recommend them.read more
Joan & Phyllis Regalbuto
Joan & Phyllis Regalbuto
19:26 26 Apr 21
John and his co-workers were excellent, thorough and resolved my problem. I will always be grateful for the persistent... effort he made to find and resolve my mice issue. I have a contract with Ecel Pest Services and it is worth it.read more
Anna Marie Avanesyan
Anna Marie Avanesyan
16:28 23 Apr 21
Mike is very professional, quick, and does a great job. Very responsive company! I’m very happy with their service!
TJ
TJ
16:05 16 Apr 21
Had complains from my tenant - roaches... Originally made an appointment with another exterminator, but they didn't... come in time and I had to call to find out they were behind the schedule. Even worse, they told me to wait till they get to my place (whenever it happened to be) and gave me impression I have no other choice but to do whatever they told me to do since I was the one with problem... Already have wasted more than half of my dayoff waiting for such vague service, I cancelled the service and the appointment and called Excel.... I was glad I have called Excel... They were professional - from answering my call, consulting, and got back to me within reasonable time of waiting. The exterminator came on that same day. The exterminator knew what he was doing - kindly explained every questions we had and what he would do to resolve the problem and what he will do in the future. He assured us he will work hard to make everything to be ok. I really am happy with the service I am getting.... Thank you for your hard work.read more
Kay Max
Kay Max
01:51 16 Jan 21
The people that work for this company are incompetent. When asking questions about the service they are going to... provide, they are unable to answer them. How can you come to do a service you know nothing about? They just want to reel you in to sign the contract. LOOK FOR OTHER BUSINESSES! Do not go with excel post control.read more
Andrew Watson
Andrew Watson
22:58 15 Jan 21
I called Excel Pest Services about some roaches in my car, that I don’t know how they got in. The guy came out and... thoroughly explained the process. He then sprayed the inside of my car, and put some bait out. I wanted to thank you guys for getting these critters out of my car and not having to worry about the German cockroaches anymore!!!read more
Iliana Tegov
Iliana Tegov
00:37 08 Dec 20
I purchased a home in Cooper City that unfortunately had termites. The kitchen cabinets were full of termite droppings... and the wings. Excel did the WDO inspection on the house and tented the home for termites. I am back in my house now and am glad to see that the termites are gone. Thank you.read more
V Perez
V Perez
14:51 06 Sep 20
I had an amazing experience with Excel Pest Services. Valter & Carl were extremely professional & detailed. I also... appreciate the precautions they both took, from wearing masks to keeping their distance. I was very pleased with the step by step explanation of what the plan was to treat our bee problem. And just as Valter advised, 72 hours later the bees were gone. Thanks for the amazing service!read more
Joseph Vorraso
Joseph Vorraso
19:13 31 Jul 20
Trashed my garage while providing pest services and left it trashed, multiple reschedules from the company in a smaller... number of days, and failure to arrive on time, multiple times. Would not recommend.read more
Ben Digiorgio
Ben Digiorgio
00:30 20 May 20
Evan came out a few days ago to evaluate a termite problem. He was very nice, cordial, and knowledgeable. We made... arrangements for a spot treatment. He followed up every step of the way. Called when he said he would, emailed twice, and was on time the day of the treatment. He answered our questions and concerns and was very well mannered and informative. Thank you Evan! My mom and I definitely felt better about the situation because of you.read more
eric womer
eric womer
17:49 19 Apr 20
My inspector Evan is professional, thorough and fair..explains everything. Thank you again.
Beth Barefoot
Beth Barefoot
20:37 28 Feb 20
Evan came to my home on time and as scheduled. As I previously experienced, this company and their employees are... professional and very thorough in their applications. Evan was extremely polite and did a terrific job. I will surely call on Excel whenever I need this service. I highly recommend them!read more
Scott Mason
Scott Mason
21:03 27 Feb 20
I would highly recommend Excel for pest control. I’ve used their services since moving to FL. They are always on time,... friendly and helpful. Most importantly, I’ve had no issues with bugs of any kind.read more
Saly Bido
Saly Bido
20:54 04 Feb 20
This company is really good, they give excellent service and very good attention, their chemicals are not toxic I... never had problem with my children or with my dog, the young man Sean is very focused and do a wonderful job.read more
Osnat Ben26
Osnat Ben26
02:50 04 Feb 20
It’s really hard to leave 5 stars without explaining the reason why?First time Excel client I am and still impressed... by not only their affordable price but by their sense of humanity I was in panicked because of rotten invasion in my attic and scared for the health of my sick kid and my other children.Sean was so empathetic and so worried about my situation that he came on time to my house as he said with the price he told me on the phone and the details about what he was doing to do no tricks pure honesty he brought with him a young hard worker courteous man Evan. Both of them took care diligently of my house and answering all my questions one by one with no judgments . Sean even understood my financial situation and he was willing to help my family.And few hours after traps and ceiling done 2 rats got caught and this time the manager Jason came himself to our rescue.Honestly nowadays it’s so rare to see people like this .Thank you To Excel Company !read more
John Kosciusko
John Kosciusko
19:28 23 Jan 20
Jason came out for a last minute termite inspection and was thorough, professional, and very detailed in his synopsis... of findings. This was for a home buying inspection and he made us aware of some issues that we were able to bring to the seller's attention immediately. As first time homebuyers, this initially freaked us out (because you always hope that there is nothing to find!) but after his findings were disclosed, we can now work with the seller to get fixes in place prior to closing. We won't have money leftover after we buy our first home, so this extra peace of mind that we are moving into a sound structure is priceless!read more
John Nerva
John Nerva
23:26 08 Jan 20
Sean with Excel Termite & Pest Control did an amazing job explaining the products that he would use today at my home as... well as being diligent applying said products. Thank you Excel for your service this afternoon!!!read more
samantha Vixama
samantha Vixama
19:23 23 Dec 19
First time Excel client and I am very impressed! Sean explained everything to me and he did an excellent job at my... home! Will definitely will recommend this company!read more
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